Creative Consultancy And Systems Design

I work with organisations, CICs and community projects to design programmes and systems rooted in lived experience, relationship-building and real-world change.

My consultancy draws on community organising, storytelling and long-term engagement. I help teams move beyond surface participation into work that listens deeply, builds trust, and creates real pathways.

This work is not about quick fixes. It is about building the conditions for meaningful change.

<div class="editor-content"><p style="text-align: center"><span style="font-size: 1.25rem; color: #4E537A">My consultancy draws on community organising, storytelling and long-term engagement. I help teams move beyond surface participation into work that listens deeply, builds trust, and creates real pathways.</span></p><p style="text-align: center"><span style="font-size: 1.25rem; color: #4E537A">This work is not about quick fixes. It is about building the conditions for meaningful change.</span><span style="font-size: 1.25rem; color: rgb(78, 83, 122)"> </span></p><p style="text-align: left"><span style="color: rgb(78, 83, 122)"> </span></p></div>,

How I Work


My Approach

My approach is shaped by formal training in broad-based community organising and by years of practice working alongside communities, institutions and decision makers.


At the heart of my work is a simple principle:
The people closest to the issue carry the clearest insight into the solution.


I use storytelling and relational methods to surface lived experience, understand pressure points and support organisations to respond in ways that are grounded, ethical and effective.


This means working slowly to truly listen while designing systems that are clear, practical and sustainable.

What this looks like in practice

When organisations work with me, we often focus on:

  • listening to communities through story and one-to-one conversations


  • understanding how people experience systems in their daily lives


  • Identifying where access, power or voice is missing


  • Designing programmes that respond to real needs rather than assumptions


  • Building relational trust between communities, organisations and decision makers


  • Creating structures that support long-term engagement rather than short-term consultation

This approach has been used in community organising, housing advocacy, environmental access work, storytelling-based research and programme design..

What to expect

Each project is shaped by the context and needs of the organisation and communities involved.


A typical engagement begins with listening and relationship building, followed by collaborative sense-making and programme design.


Community members and organisational teams are involved throughout, helping to shape priorities, direction and outcomes together.


We agree collaboratively on the pace, scope and structure, keeping the process responsive, grounded and realistic.

Outcomes

Organisations often gain clearer insight into their communities, stronger trust-based relationships, and programmes grounded in lived experience.


Key benefits include improved engagement, easier participation, greater alignment within teams, and initiatives that foster true community ownership.

Areas of work

I support organisations and projects with:


  • community engagement and participatory research

  • programme and initiative design

  • storytelling as a method for insight and change

  • systems thinking rooted in lived experience

  • workshops for teams, educators and leaders

  • strategy development that centres people, place and culture

My work often sits at the intersection of environment, wellbeing, education, culture and social justice.

Experience and grounding

My background includes

  • community organising and leadership development

  • running a legal housing clinic and community-based initiatives

  • Co-chairing housing and community land trust work

  • designing and delivering community-led campaigns

  • working with CICs, charities, local authorities and grassroots groups

  • integrating storytelling into research, engagement and programme design

This experience informs how I work today. It means I understand both the realities communities face and the constraints organisations work within.


I specialise in helping those two worlds meet with honesty, care and clarity.

Who is this for?

This work is suited to:

  • CICs and community organisations

  • charities and social enterprises

  • local authorities and cultural institutions

  • organisations working in  environment, health, education or housing

  • teams seeking deeper engagement and clearer direction

If you are looking to move beyond consultation and into meaningful, relational work, this approach offers a way forward.

If you want to develop programmes, engage communities more deeply or rethink how your organisation listens and responds, I would be glad to explore what that could look like together.

Enquire about consultancy